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Our Policy: Equipment and supplies must be returned in saleable condition with the original packaging, including boxes, manuals, parts and your packing slip. The value of opened, damaged, incomplete, or partially or fully depleted supplies may be deducted from the amount refunded.
Requests for returns must be received within 30 days of the original purchase. Requests received after the 30-day period will be considered for exchange only. All returns must be authorized by your sales representative and may be subject to restocking fees. Printer compatibility is the sole responsibility of the customer, and returns due to printer incompatibility may be subject to additional fees. Custom orders and specialty colors may not be returned. Shipping is not refundable. All returns require an Return Merchandise Authorization (RMA) number. Industrial Safety Solutions reserves the right to deny any return.
All refunds will be issued by corporate check or as a credit on your account.
If you have any questions or concerns related to this policy or about this web site, please feel free to contact us directly.
Industrial Safety Solutions, owners of the SafetyPro brand, manufactures supplies which exceed available quality specifications
in our industry. We offer discount options for DuraLabel owners. Contact us with questions about DuraLabel compatibility.
All trademarks used on our websites, including the Brady™, DuraLabel™, and LabelTac™ marks
are the property of their respective owners. Trademark names are used to describe product compatibility and for
product comparisons.
